I installed the hitch and made a Shake Down Cruise to Lafayette, Louisiana and back. A grandnephew of mine got married.
I traveled the Interstates on the way there and took the cross-country route coming back. Most roads on the way back were two lanes, winding and somewhat in need of repair in some places.
The hitch did exactly what I was told it would do. The large vehicles were no problem. Some of them I didn’t even feel. Of course as I mentioned before, those were never a big problem for me. My problem of “Bouncing” on the freeways has not been eliminated but is now tolerable. The hitch did smooth out the smaller ones and softened the sharp and hard bucking motions. I no longer feel as though I’m riding a bucking horse.
I am still playing with the tension on the spring bars and have not yet decided which position is the correct one.
On August 15th I will depart for Charleston, SC to attend a reunion of an old Army-organization to which I belong. I will continue, from Charleston, to Melbourne. FL. Then will head home through Orlando into the Florida panhandle and westward on I-10 (ugh). I will find out if the hitch will continue doing what it has so far done.
I am well pleased with the way my van handles and have had no problem hitching up. I had at first feared about the hitching part. But, no sweat- it’s a piece of cake. I do love leaving the hitch on the trailer. No more manhandling of greasy- hitch assemblies -at every lay over for more than one night, I always removed and secured my hitch and bars.
I have one question. The U-bolts- there are two different locations shown in drawings and photographs where they are installed. Exactly where do they go?
I will send you another report when I return from my trip sometime at the end of this month.
We have completed our first 1000+ mile shake down cruise with our newly acquired Hensley Arrow hitch. After studying this hitch for several years I was not surprised with its performance but more pleased than we anticipated. We feel more secure than we have ever felt at legal speeds. Our combination is a Ford F150 with a Laredo 34’ 8000+ lb trailer.
I am certainly not an expert when pulling trailers but not exactly a novice. I manufactured camping trailers for towing behind motorcycles some 30 years ago and learned what not to do when attaching a larger object behind a smaller object. I watched your video numerous times and must say your engineering is everything you say it is. Your hitch is very easy to install and the trailer is easier than ever to hookup & unhook. We are now a very satisfied Hensley Arrow owner and your product has given us renewed towing peace of mind. Thanks, Quentin & Barbara Pavey
In September 1997, after purchasing a new 35ft Jayco Travel Trailer, I left Seattle, WA for south Texas. Using a conventional (pull rite) hitch system, I soon began experiencing terrific fish tailing making it almost impossible to control the tow (full size van) vehicle. I stopped at an RV service garage and they installed a brake type anti-sway bar on the hitch and a front sway bar on the van. The van comes equipped with front sway bar.
This helped a lot but if I got over 50 mph the sway would still be uncontrollable, when a truck would pass me going down a hill. I stopped at another RV service store and they added a second brake type anti-sway bar. This offered very little improvement. I continued the trip not getting over 50 mph and driving only about 300 to 350 miles per day. I would begin experiencing fatigue after about 200 miles.
While in New Orleans, I ordered the Hensley Arrow tow pkg., installed it and towed my 35 ft Jayco from New Orleans to Seattle, WA. I have never experienced such a drastic change in towing. I “DID NOT GET ANY SWAY”. I drove at speeds up to 75 mph. Using the Hensley, it is very easy to forget you are towing.
When your people told me I would not get any sway, using the Hensley, I did not believe them and felt the sale price was too high. I only bought the Hensley because I was desperate for “any improvement”. I now know they were telling the gospel and I feel the price was very “LOW” for the improvement in both handling and safety. I was considering purchasing a new “dully” to help alleviate the sway problem. Now there is no reason to and I would rather have my Hensley than a dully with a conventional tow pkg.
However, I did make a mistake when I measured the vehicle height and I had to use the rear air bags to jack the height up, making the rear of the van “Much” higher than the front. I would like to exchange the hitch bar for one with a 3″ offset; the van is lower than the trailer. I will pay any expense incurred.
I want to thank you for the great price on my second Hensley Arrow.
I purchased a re-manufactured Arrow model hitch from you in and installed in in Febuary 2012. Once installed, this hitch did exactly what you said it would do, I could almost let go of the wheel and my truck would stay in its lane. The weight distribution was also excellent and easy to adjust with the screw jacks. I pull every day and average 100 miles per day which is severe duty. I make short stops, I always back into driveways and there is a lot of articulation far more than if this were being used on a camper trailer.
My friend at the RV center convinced me that the Pullrite hitch was the way to go because of its simplicity, so he ordered and installed the 20K model on my 2010 Dodge 2500. That was expensive, about $5000.00 it looked very solid but came with a unworkable draw back. Although the Pullrite was very simply and sturdy, the point of articulation was near the rear axle, thus it made a short trailer seem like a very long trailer. If I drove on the highway most of the time I would have been fine with it. However, my service is all short local trips to private residences, high end homes with very expensive landscaping and often long winding driveways. Running off the pavement is not an option, it could result in hundreds or thousands of dollars damage which I would have to pay for. With the Pullrite hitch, I could not keep the wheels of both truck & trailer on the pavement! No matter how I tried to maneuver, in order to get the trailer to follow the turns in the driveway, either the wheels of the truck or the trailer would leave the pavement and run onto the lawn or landscaping!
After one-week I had the RV center remove this cumbersome hitch! In addition, the Pullrite had chain up weight distribution which is much more difficult to set up and adjust than the Hensley. I complained to Pullrite and with some persuading they gave me a partial credit for the hitch, that little experiment cost me $3000.00!
I then further compounded the mistake by using the credit to purchase a Pro-Pride 3P hitch. Although its design is similar to yours the Yoke system is not as secure as the strut bars. Once installed the hitch did eliminate most of the sway however, I noticed that the Yoke allowed fractional movement which I noticed, I would not call it sway but when the Hensley is set up properly and the strut bars are tight there is absolutely no movement. The Pro-Pride hitch lasted exactly two months! I left one morning and by the end of that day I started noticing the trailer ramming the truck! When I looked at the hitch it had totally failed, even the housing had broken, I can’t believe I did not lose the trailer! I again had to go back to towing on a ball.
After I purchased my Ram 1500 I knew I needed to do something as this truck was significantly lighter and the sway was very noticeable. It was at that point I contacted you, I installed the second Hensley about two weeks ago and have simply been loving it. Once again I can drive on the highway at 70 MPH with little more than a finger on the steering wheel. The hitch performance simply can’t be beat. In addition, because the articulation point is behind the truck, I have no problem staying within the boundary of a residential driveway; all the tires stay on the pavement.
Joseph Cote & Company, LLC.
Factory Certified Service
29 Hollandale Rd, Danbury CT 06811
Telephone 203-746-4601 Fax 203-746-4602
I recently purchased a Hensley hitch. I had decided if I didn’t have a Hensley, I was not going to purchase a travel trailer. I purchased the hitch; then I purchased a truck; and then I purchased a 30-foot travel trailer. I used this set-up for the first time this last weekend. I cannot tell you how happy I am with this hitch. There was absolutely zero sway at all speeds and road conditions. This hitch literally makes the trailering experience a true pleasure. I did not care what type of vehicle passed me; the trailer always maintained a very stable position . I no longer have any concerns about pulling my trailer anywhere or under any weather conditions. Thank you for manufacturing a great piece of equipment. If you ever need someone to demonstrate, talk about or show your equipment, please contact me. GREAT HITCH!
“Your hitch is all you said, plus!”
You have saved a marriage. The Hensley Arrow is unbelievable. We have a 1996 30’ Gulf Stream slide out (high profile) trailer which we previously pulled with a traditional towing system. My job was to back the Suburban up while my husband (Paul) guided me. I never got it right and we had an argument every time. I usually do most of the driving while Paul tried to sleep in the back of the Suburban. With the traditional towing system we were all over the road and I would get frightened when a tractor-trailer would pass us. The least little movement of the steering wheel would send us into a fishtail. We were ready to sell the trailer until we found out about your system. When we inquired about the Hensley Arrow we were told to install it and test drive it and if we didn’t like it to send it back.
We installed the “Arrow” in March before heading out to Louisville, KY, which is at least 12 hours away. Paul hooked the trailer up all by himself. Yeah!!! When we left Minneapolis at 4:30 pm the roads were dry and clear. Paul started out driving so we could he could get a feel for the system. We had to stop a couple of times to tighten it up. After a few hours of driving he decided that it was OK for me to drive and he would go to sleep in the back of the truck.
One half hour after I started driving we hit a snowstorm in Wisconsin. Up to this time I had none of the problems that I had experienced previously with the “old” towing system. I started to panic’ when I saw trucks in the ditch. I had to swerve at one point and the trailer stayed right with me. I drove in the snow for three hours and Paul slept the entire time. The next day we hit rain all day and had no problems at all. At one point Paul had to slam on the brakes and the trailer stopped straight just like in your video. On the way home all went well.
Needless to say we will be keeping the Hensley Arrow and have told everyone we know about it and its capabilities. It is the best money we have spent on the trailer. You may reprint any or all of this testimonial and please feel free to give out names and telephone number for references.
I wanted to get a few miles on the Hensley Arrow before I bragged about what a great product I bought…I come from a lifetime of camping from a tent to a pop up to a 22 foot travel trailer (all of these when I was a wee child) Then I got married and had a few of my own..(now a 12 and 13 year old… ) I owned a Coleman pop up for a year or two, and upgraded to a 30 foot Wilderness travel trailer..(actually my gracious in-laws let me use it for a summer or two, I pulled them all with my 2000 Ford excursion diesel ..The pop up was a piece of cake, the 30 foot wilderness was a little challenging at times with a Reese weight distributing hitch, But two years ago I bought a 2008 Dutchmen Freedom Spirit 39.6 foot travel trailer with a strait line trunion hitch with a friction sway control….Every trip (20 + thousand miles) I swear I aged 10 years… Trailer Sway was just a way of life with this rig….Every Semi that passed was a scary undertaking….But last September I bought the Hensley arrow, But living in Chicago Area..The Season was almost over…So this spring I took it to Key West FL..1685 miles each way…NO TRAILER SWAY….Only problem was a blow out on the trailer..(No Sway) and my bike rack snapped off the trailer..(cheap Rack’s weld snapped) ..But NO TRAILER SWAY the whole trip…So in June I took it to Glacier National Park…..Guess what??? NO TRAILER SWAY…Some times hook ups could be a little challenging….But you get used to it.. Most attempts I needed…TWO…that was because my back up camera had some June Snow over the lens….But this product should be a standard on all trailers over 20 feet….My son (12 years old) likes to tell the other campers about the Hensley Arrow when they ask…He just says the trailer DON’T SWAY ANYMORE..and dad don’t curse as much every time a truck passes..Please feel free to let anyone call me if they need some info on this product..Also find attached some great photos of my rig..(2000 Ford Excursion with 7.3 Power stroke Diesel..Airbags Suspension…Super chips power tuner…and a Dutchmen 39.6 foot Travel Trailer @ approx 12,000 pounds)
Thank you for saving a few more gray hairs..,
I often read testimonials from other people concerning products they have purchased – but I have never had a real reason to write one until now.
I purchased the Hensley Arrow last year in August and have really been more than satisfied with the results I have received – no more fish-tailing, no more white knuckles, trucks Don’t bother me anymore–WOW!I What a change – this all impressed me but not really enough to write a testimonial until – an incident this Spring.
Helen & I were on our way from Roseburg, Oregon to Seaside, Oregon on vacation. We were pulling our 30 ft. trailer traveling at Highway speed (55) when all of a. sudden a car came out of a side road on the right. The only choice I had was to swerve sharply to my left into the oncoming lane and back into my lane to miss oncoming cars.
With an ordinary hitch I know that we would have lost control and maybe flipped the trailer or the truck over. This did not happen. The truck and trailer responded without fishtailing or losing control.
I am certain that if we had Not Had The Hensley Arrow, we would either be dead or at the very least seriously injured in the accident that would have happened – But didn’t – Thanks to the Hensley.
You may use this letter as you wish
WOW – WOW – WOW
I recently purchased a Hensley Arrow. It was the last straw before I sold a beautiful 2007 model travel trailer that was the WORST pulling trailer I had ever pulled. I have been towing trailers for over 40 years. I had tried everything to make this trailer tow correctly………Well, let me tell you, I am keeping the trailer and wouldn’t part with my Hensley Arrow for anything. I have towed this trailer over 6,000 miles this summer and fall and the trailer is NOT for sale now. This is the most amazing product I have ever owned. Yes, you told me it would take a few times to learn the ins and outs of hitching up, but, after a couple of times that became a piece of cake. I recently ordered your wheel chock and used it on this last trip to Florida and it is also HIGH quality like my Hensley Arrow.
WE WILL NEVER HAUL A TRAILER AGAIN WITHOUT A HENSLEY ARROW!!!!! It was hard to believe that the Arrow could make such a difference when hauling our 28ft Surveyor. We prefer a travel trailer to a 5th wheel but were always a little on edge when pulling with a standard hitch with load levelers. The first time we went out with the Hensley, it was as though we had nothing behind our truck (2007 Dodge RAM 1500 Sport model with a HEMI). Even I had the opportunity to experience the difference when I had to bring our trailer home alone from the dealer (25 miles from our home). Before I drove away from the dealer I was a little apprehensive because I had taken the wheel before we received the Hensley and the trailer did a fair amount of fishtailing. Oh, what a treasure! Even our truck has a much more comfortable ride with the trailer attached. No more white knuckle trips for us.