I often read testimonials from other people concerning products they have purchased – but I have never had a real reason to write one until now.
I purchased the Hensley Arrow last year in August and have really been more than satisfied with the results I have received – no more fish-tailing, no more white knuckles, trucks Don’t bother me anymore–WOW!I What a change – this all impressed me but not really enough to write a testimonial until – an incident this Spring.
Helen & I were on our way from Roseburg, Oregon to Seaside, Oregon on vacation. We were pulling our 30 ft. trailer traveling at Highway speed (55) when all of a. sudden a car came out of a side road on the right. The only choice I had was to swerve sharply to my left into the oncoming lane and back into my lane to miss oncoming cars.
With an ordinary hitch I know that we would have lost control and maybe flipped the trailer or the truck over. This did not happen. The truck and trailer responded without fishtailing or losing control.
I am certain that if we had Not Had The Hensley Arrow, we would either be dead or at the very least seriously injured in the accident that would have happened – But didn’t – Thanks to the Hensley.
You may use this letter as you wish
WE WILL NEVER HAUL A TRAILER AGAIN WITHOUT A HENSLEY ARROW!!!!! It was hard to believe that the Arrow could make such a difference when hauling our 28ft Surveyor. We prefer a travel trailer to a 5th wheel but were always a little on edge when pulling with a standard hitch with load levelers. The first time we went out with the Hensley, it was as though we had nothing behind our truck (2007 Dodge RAM 1500 Sport model with a HEMI). Even I had the opportunity to experience the difference when I had to bring our trailer home alone from the dealer (25 miles from our home). Before I drove away from the dealer I was a little apprehensive because I had taken the wheel before we received the Hensley and the trailer did a fair amount of fishtailing. Oh, what a treasure! Even our truck has a much more comfortable ride with the trailer attached. No more white knuckle trips for us.
Three years ago we were going down I-81, doing about 65 to 70mph, just above Hagerstown, NY, when I looked in the rear view mirror and saw rubber flying from the left side of the trailer. I pulled over as soon as I could slow down. I was totally amazed at what I saw when I got out of the truck. The left rear tire was totally gone and only had the wheel left. The front left tire was down to the cords and going flat fast. The right side tires on the trailer were okay. I was very surprised that I hadn’t felt anything at all in the handling of the truck and trailer at these speeds, which I contribute to the Hensley Hitch.
I was later told that the tires had dry rotted and that the tires on a trailer should be changed every six years. I do keep them properly inflated at all times and check them once a month and before every trip. Luckly everyone was safe.
Thanks for your continued help. Bob Palmer
This letter is a little late coming but we feel we need to let you know how much we appreciate the Hensley Arrow Hitch. When we first saw the film on this hitch, neither of us would believe what we saw. After all, anything can be done with film-video to show what you want. We did go to see the Hitch and a demonstration of how it worked and would not have believed it if not seeing it with our own eyes. After being on an interstate with heavy 18-wheel traffic and no problems or swaying plus the other demonstration that was given us, we were sold on it. We purchased our hitch and pull a 30 ft Terry with a suburban (94). We have had no problems and the hitch certainly does all that has been shown about it.
Then in July of 1997 we were involved in an accident after being hit by another car that had been hit by a drunk driver. The second car that was hit was thrown into a spin, hitting us. At the time my husband was driving on the freeway at approximately 55 miles an hour. The car was in a spin hitting our trailer on the rear wheel, knocking the trailer up and the car going under a partial part of the rear of the trailer. My husband was able to control the rig and drive smooth: although shaken up, to the side of the freeway and bring us to a safe stop. We believe that the Hensley and its capabilities certainly prevented a different out-come. Even our three young grandchildren were only slightly scared after the incident. The police officer also noted our Hensley and stated that he would have been working a much more serious accident had we not been pulling with this hitch, He was familiar with the hitch as his friend has one.
I also feel very comfortable driving our rig and now share the “road-time” with my husband. We thoroughly enjoy the traveling and seeing new places and meeting new people. We have lots of questions about the hitch and my husband likes to give out any information in regards to it. We both believe that it prevented a much different outcome after our accident and will never pull with out the Hensley Arrow. Thank you for such a great product!!
Your hitch is all you said, plus!
Installation was easy and straightforward.
We have completed our first 1000+ mile shake down cruise with our newly acquired Hensley Arrow hitch. After studying this hitch for several years I was not surprised with its performance but more pleased than we anticipated. We feel more secure than we have ever felt at legal speeds. Our combination is a Ford F150 with a Laredo 34’ 8000+ lb trailer.
I am certainly not an expert when pulling trailers but not exactly a novice. I manufactured camping trailers for towing behind motorcycles some 30 years ago and learned what not to do when attaching a larger object behind a smaller object. I watched your video numerous times and must say your engineering is everything you say it is. Your hitch is very easy to install and the trailer is easier than ever to hookup & unhook. We are now a very satisfied Hensley Arrow owner and your product has given us renewed towing peace of mind. Thanks, Quentin & Barbara Pavey
I recently purchased a Hensley hitch. I had decided if I didn’t have a Hensley, I was not going to purchase a travel trailer. I purchased the hitch; then I purchased a truck; and then I purchased a 30-foot travel trailer. I used this set-up for the first time this last weekend. I cannot tell you how happy I am with this hitch. There was absolutely zero sway at all speeds and road conditions. This hitch literally makes the trailering experience a true pleasure. I did not care what type of vehicle passed me; the trailer always maintained a very stable position . I no longer have any concerns about pulling my trailer anywhere or under any weather conditions. Thank you for manufacturing a great piece of equipment. If you ever need someone to demonstrate, talk about or show your equipment, please contact me. GREAT HITCH!
Thanks for the quick reply about my Hensley Arrow sway control hitch. Makes me feel a lot better having assurance from the experts.
And you’re right, Andy and the others at Can-Am are some of the greatest folk to deal with. No complaints at all.
As far as the Hensley Arrow goes I’m amazed at how easily something like the 30 footer follows along behind as if its not even there. The only time I notice I’m pulling a trailer is either starting the rig rolling or climbing up a long hill. Having taken it apart its pretty obvious you guys made a quality unit way back then already. I recommend the unit to anyone that asks about it.
Our test run of 400 miles round trip was impressive and relaxing. After the white knuckles trip of last fall, fighting just to keep my rig on the road when a Semi passed us, I could not believe the difference. I had a string of 6 Semi’s go past without disturbance. GREAT!!
Now I hardly even notice it when a Semi passes us. My wife doesn’t notice it at all. My van even handles better in the wind with the trailer connected than by itself!
Your hitch is well worth the cost to get my family to our destination and back in safety.
I’m pulling a 36′ Dutchman Royal with a 1994 Ford Super van (E350) with 7 souls on board. Thank you for making our travels safe.
I hate to tell you this but I bought one of your Hensley hitches used (sold new in 2000 ) I got it in 2005 I have had it in my garage for over five years just setting there. I have three other weight bearing hitches I have set up for different vehicles and trailer combinations.
I will never go on vacation again with out my Hensley Hitch. It’s that GOOD. I have a 2005 Pleasureway one ton Van and pull a 6000# 30 foot Keystone Cougar travel Trailer.
Just went across the Texas Panhandle on I-40 with 25 mph side winds blowing from the South, Anyone that has ever went that way pulling a trailer knows how bad it is with the wind blowing. I normally travel that road at night when pulling a trailer to get away from the wind. I have done it for over 30 years and never had a trip that was pleasant until I hooked up my Hensley Hitch, what a deference it made. Trucks passing ,trailer swaying, white knuckle driving none of that now,just straight down the road. I could even drive with one hand on the wheel and visit with my wife when a Truck passed us. I could still feel the wind but no Trailer swaying, the Van and Trailer stayed Straight and Tight. GREAT Product.
A True Believer, Thanks,
P.S. I don’t worry about how it works I just know it works !!!!!!!!!
From Hensley: I replied to Max and ensurd him that I don’t care that he bought the Hensley Hitch used, as long as it has kept him safe. We welcome used hitch buyers to call in with any questions about their hitch.
I bought a Hensley Arrow and I finally got to use it, wow! What a difference between a ball and the Arrow. It saved me $58,000. I had a new truck at my house 2 days before the holiday weekend, but wanted to try the Arrow before going in debt again. 15 miles into our trip I felt relaxed and very happy with the Arrow and my F150 Supercre. I found i didn’t need an F350 to stop sway. I just needed an Arrow!!! I have a Spree 324 loaded. I would get pushed off the road, that is why i was looking at a bigger truck. Guess what I didn’t need it!! the Arrow saved me $58,000. I would like to say THANK YOU SOOOO MUCH!! It did in fact live up to all everbody said in the video and online. Your people were very nice and helpful. Thanks again for wonderful product.
PS. The Hensley Gold brake controller works like a charm!!