Thank you for your gracious help when we visited your office in Davision.
Since purchasing our Hensley Arrow hitch for our 30-foot travel trailer, we have traveled many thousands of miles around the United States and Canada, driving on freeways, state highways, and numerous back roads. The Hensley hitch has been great in all cases. Sway is not “almost” eliminated—it is “totally” eliminated.
While we normally like to travel back roads, last month we had to make a quick Interstate Highway trip from Albuquerque to Cleveland to visit my mother who was seriously ill. Because we had the Hensley Arrow hitch, I was able to drive fifteen miles per hour faster than I could have with an “old-fashioned” hitch. This got us back to Cleveland a day earlier.
I can assure you that I will never again tow a travel trailer without a Hensley Arrow hitch.
Three years ago we were going down I-81, doing about 65 to 70mph, just above Hagerstown, NY, when I looked in the rear view mirror and saw rubber flying from the left side of the trailer. I pulled over as soon as I could slow down. I was totally amazed at what I saw when I got out of the truck. The left rear tire was totally gone and only had the wheel left. The front left tire was down to the cords and going flat fast. The right side tires on the trailer were okay. I was very surprised that I hadn’t felt anything at all in the handling of the truck and trailer at these speeds, which I contribute to the Hensley Hitch.
I was later told that the tires had dry rotted and that the tires on a trailer should be changed every six years. I do keep them properly inflated at all times and check them once a month and before every trip. Luckly everyone was safe.
Thanks for your continued help. Bob Palmer
I am as happy with my purchase of the Hensley Arrow now as I was in 2004. I pull a 28′ Keystone Zeppelin probably in the 5000# range with a Jeep Grand Cherokee and never experience sway of any kind. Once to test it out, I made a lane change in a paving zone where they had paved one lane the night before. No problem whatsoever. It has made my towing experience so very comfortable. While the big boys struggle at the campground to park in some tight places, I can, with my short wheelbase tow vehicle, just whip that trailer right into place. As a professional driver, I know that an incident or accident on the road is almost always a collection of errors. Driver error (mine or theirs), fatigue, and road conditions all are contributing factors. The Hensley Arrow gives me one less factor to be concerned with. A towing friend recently told me of his sway “problem” early on in his towing experience, but now that he has the balance down, it isn’t the factor that it was before. He does have a good tow vehicle. But if he has to brake hard and take evasive action of any kind, he can’t have the absolute confidence that I have that he will maintain complete control. The good stuff always costs more. I can’t remember now what I paid for my hitch. But the peace of mind is…. priceless! Thanks for a great product.
WOW – WOW – WOW
I recently purchased a Hensley Arrow. It was the last straw before I sold a beautiful 2007 model travel trailer that was the WORST pulling trailer I had ever pulled. I have been towing trailers for over 40 years. I had tried everything to make this trailer tow correctly………Well, let me tell you, I am keeping the trailer and wouldn’t part with my Hensley Arrow for anything. I have towed this trailer over 6,000 miles this summer and fall and the trailer is NOT for sale now. This is the most amazing product I have ever owned. Yes, you told me it would take a few times to learn the ins and outs of hitching up, but, after a couple of times that became a piece of cake. I recently ordered your wheel chock and used it on this last trip to Florida and it is also HIGH quality like my Hensley Arrow.
In the last two years my wife and I experienced a couple of hair-raising events when our suburban and trailer began to sway violently. The first occurrence was as a result of a semi truck passing us late at night at high speed. We were thrown into a violent sway that covered both lanes. We were literally out of control. The second event was very similar to the first. In both instances it seemed as though a terrible accident was imminent. Fortunately no other vehicles were near us, and ultimately I got the car back under control with no damage other than a bent hitch. It was those incidences, which compelled me to look for a way to control sway. Eventually my search took me to the Hensley Arrow.
Since we began using the Arrow, the problem with induced swaying has been completely eliminated. Big semis passing by at high speed have no effect of any consequence. Realizing, as I do now, the very real potential dangers associated with pulling a trailer that, frankly, are never brought to your attention by the trailer dealer, I would not consider pulling a trailer without the Hensley Arrow.
Thank you for giving my wife and me a renewed peace of mind.
We live in southeast Idaho. If you ever need a testimonial, don’t hesitate to contact me.
I hate to tell you this but I bought one of your Hensley hitches used (sold new in 2000 ) I got it in 2005 I have had it in my garage for over five years just setting there. I have three other weight bearing hitches I have set up for different vehicles and trailer combinations.
I will never go on vacation again with out my Hensley Hitch. It’s that GOOD. I have a 2005 Pleasureway one ton Van and pull a 6000# 30 foot Keystone Cougar travel Trailer.
Just went across the Texas Panhandle on I-40 with 25 mph side winds blowing from the South, Anyone that has ever went that way pulling a trailer knows how bad it is with the wind blowing. I normally travel that road at night when pulling a trailer to get away from the wind. I have done it for over 30 years and never had a trip that was pleasant until I hooked up my Hensley Hitch, what a deference it made. Trucks passing ,trailer swaying, white knuckle driving none of that now,just straight down the road. I could even drive with one hand on the wheel and visit with my wife when a Truck passed us. I could still feel the wind but no Trailer swaying, the Van and Trailer stayed Straight and Tight. GREAT Product.
A True Believer, Thanks,
P.S. I don’t worry about how it works I just know it works !!!!!!!!!
From Hensley: I replied to Max and ensurd him that I don’t care that he bought the Hensley Hitch used, as long as it has kept him safe. We welcome used hitch buyers to call in with any questions about their hitch.
I received the new Hensley Arrow on Monday and installed it. We left for our 2 week trip on Wed. Everything worked very well. Going across I80 in Wyoming and all the wind and truck traffic was no problem. The only thing tired on me was my bottom. I was not stressed from the trip. There was absolutly no sway. The McKesh mirrors I also purchased from you also worked very well. The cost of the hitch was a shock, but now I will not pull my trailer without it. I consider it an investment, the same as the camper. With each trip, the hitch gets cheaper. The cost of safety can not be measured. Thanks for a very good product. Terry was also a big help with my questions.
I want to thank you for the great price on my second Hensley Arrow.
I purchased a re-manufactured Arrow model hitch from you in and installed in in Febuary 2012. Once installed, this hitch did exactly what you said it would do, I could almost let go of the wheel and my truck would stay in its lane. The weight distribution was also excellent and easy to adjust with the screw jacks. I pull every day and average 100 miles per day which is severe duty. I make short stops, I always back into driveways and there is a lot of articulation far more than if this were being used on a camper trailer.
My friend at the RV center convinced me that the Pullrite hitch was the way to go because of its simplicity, so he ordered and installed the 20K model on my 2010 Dodge 2500. That was expensive, about $5000.00 it looked very solid but came with a unworkable draw back. Although the Pullrite was very simply and sturdy, the point of articulation was near the rear axle, thus it made a short trailer seem like a very long trailer. If I drove on the highway most of the time I would have been fine with it. However, my service is all short local trips to private residences, high end homes with very expensive landscaping and often long winding driveways. Running off the pavement is not an option, it could result in hundreds or thousands of dollars damage which I would have to pay for. With the Pullrite hitch, I could not keep the wheels of both truck & trailer on the pavement! No matter how I tried to maneuver, in order to get the trailer to follow the turns in the driveway, either the wheels of the truck or the trailer would leave the pavement and run onto the lawn or landscaping!
After one-week I had the RV center remove this cumbersome hitch! In addition, the Pullrite had chain up weight distribution which is much more difficult to set up and adjust than the Hensley. I complained to Pullrite and with some persuading they gave me a partial credit for the hitch, that little experiment cost me $3000.00!
I then further compounded the mistake by using the credit to purchase a Pro-Pride 3P hitch. Although its design is similar to yours the Yoke system is not as secure as the strut bars. Once installed the hitch did eliminate most of the sway however, I noticed that the Yoke allowed fractional movement which I noticed, I would not call it sway but when the Hensley is set up properly and the strut bars are tight there is absolutely no movement. The Pro-Pride hitch lasted exactly two months! I left one morning and by the end of that day I started noticing the trailer ramming the truck! When I looked at the hitch it had totally failed, even the housing had broken, I can’t believe I did not lose the trailer! I again had to go back to towing on a ball.
After I purchased my Ram 1500 I knew I needed to do something as this truck was significantly lighter and the sway was very noticeable. It was at that point I contacted you, I installed the second Hensley about two weeks ago and have simply been loving it. Once again I can drive on the highway at 70 MPH with little more than a finger on the steering wheel. The hitch performance simply can’t be beat. In addition, because the articulation point is behind the truck, I have no problem staying within the boundary of a residential driveway; all the tires stay on the pavement.
Joseph Cote & Company, LLC.
Factory Certified Service
29 Hollandale Rd, Danbury CT 06811
Telephone 203-746-4601 Fax 203-746-4602
Our test run of 400 miles round trip was impressive and relaxing. After the white knuckles trip of last fall, fighting just to keep my rig on the road when a Semi passed us, I could not believe the difference. I had a string of 6 Semi’s go past without disturbance. GREAT!!
Now I hardly even notice it when a Semi passes us. My wife doesn’t notice it at all. My van even handles better in the wind with the trailer connected than by itself!
Your hitch is well worth the cost to get my family to our destination and back in safety.
I’m pulling a 36′ Dutchman Royal with a 1994 Ford Super van (E350) with 7 souls on board. Thank you for making our travels safe.
I wanted to get a few miles on the Hensley Arrow before I bragged about what a great product I bought…I come from a lifetime of camping from a tent to a pop up to a 22 foot travel trailer (all of these when I was a wee child) Then I got married and had a few of my own..(now a 12 and 13 year old… ) I owned a Coleman pop up for a year or two, and upgraded to a 30 foot Wilderness travel trailer..(actually my gracious in-laws let me use it for a summer or two, I pulled them all with my 2000 Ford excursion diesel ..The pop up was a piece of cake, the 30 foot wilderness was a little challenging at times with a Reese weight distributing hitch, But two years ago I bought a 2008 Dutchmen Freedom Spirit 39.6 foot travel trailer with a strait line trunion hitch with a friction sway control….Every trip (20 + thousand miles) I swear I aged 10 years… Trailer Sway was just a way of life with this rig….Every Semi that passed was a scary undertaking….But last September I bought the Hensley arrow, But living in Chicago Area..The Season was almost over…So this spring I took it to Key West FL..1685 miles each way…NO TRAILER SWAY….Only problem was a blow out on the trailer..(No Sway) and my bike rack snapped off the trailer..(cheap Rack’s weld snapped) ..But NO TRAILER SWAY the whole trip…So in June I took it to Glacier National Park…..Guess what??? NO TRAILER SWAY…Some times hook ups could be a little challenging….But you get used to it.. Most attempts I needed…TWO…that was because my back up camera had some June Snow over the lens….But this product should be a standard on all trailers over 20 feet….My son (12 years old) likes to tell the other campers about the Hensley Arrow when they ask…He just says the trailer DON’T SWAY ANYMORE..and dad don’t curse as much every time a truck passes..Please feel free to let anyone call me if they need some info on this product..Also find attached some great photos of my rig..(2000 Ford Excursion with 7.3 Power stroke Diesel..Airbags Suspension…Super chips power tuner…and a Dutchmen 39.6 foot Travel Trailer @ approx 12,000 pounds)
Thank you for saving a few more gray hairs..,