In September 1997, after purchasing a new 35ft Jayco Travel Trailer, I left Seattle, WA for south Texas. Using a conventional (pull rite) hitch system, I soon began experiencing terrific fish tailing making it almost impossible to control the tow (full size van) vehicle. I stopped at an RV service garage and they installed a brake type anti-sway bar on the hitch and a front sway bar on the van. The van comes equipped with front sway bar.
This helped a lot but if I got over 50 mph the sway would still be uncontrollable, when a truck would pass me going down a hill. I stopped at another RV service store and they added a second brake type anti-sway bar. This offered very little improvement. I continued the trip not getting over 50 mph and driving only about 300 to 350 miles per day. I would begin experiencing fatigue after about 200 miles.
While in New Orleans, I ordered the Hensley Arrow tow pkg., installed it and towed my 35 ft Jayco from New Orleans to Seattle, WA. I have never experienced such a drastic change in towing. I “DID NOT GET ANY SWAY”. I drove at speeds up to 75 mph. Using the Hensley, it is very easy to forget you are towing.
When your people told me I would not get any sway, using the Hensley, I did not believe them and felt the sale price was too high. I only bought the Hensley because I was desperate for “any improvement”. I now know they were telling the gospel and I feel the price was very “LOW” for the improvement in both handling and safety. I was considering purchasing a new “dully” to help alleviate the sway problem. Now there is no reason to and I would rather have my Hensley than a dully with a conventional tow pkg.
However, I did make a mistake when I measured the vehicle height and I had to use the rear air bags to jack the height up, making the rear of the van “Much” higher than the front. I would like to exchange the hitch bar for one with a 3″ offset; the van is lower than the trailer. I will pay any expense incurred.
WE WILL NEVER HAUL A TRAILER AGAIN WITHOUT A HENSLEY ARROW!!!!! It was hard to believe that the Arrow could make such a difference when hauling our 28ft Surveyor. We prefer a travel trailer to a 5th wheel but were always a little on edge when pulling with a standard hitch with load levelers. The first time we went out with the Hensley, it was as though we had nothing behind our truck (2007 Dodge RAM 1500 Sport model with a HEMI). Even I had the opportunity to experience the difference when I had to bring our trailer home alone from the dealer (25 miles from our home). Before I drove away from the dealer I was a little apprehensive because I had taken the wheel before we received the Hensley and the trailer did a fair amount of fishtailing. Oh, what a treasure! Even our truck has a much more comfortable ride with the trailer attached. No more white knuckle trips for us.
I often read testimonials from other people concerning products they have purchased – but I have never had a real reason to write one until now.
I purchased the Hensley Arrow last year in August and have really been more than satisfied with the results I have received – no more fish-tailing, no more white knuckles, trucks Don’t bother me anymore–WOW!I What a change – this all impressed me but not really enough to write a testimonial until – an incident this Spring.
Helen & I were on our way from Roseburg, Oregon to Seaside, Oregon on vacation. We were pulling our 30 ft. trailer traveling at Highway speed (55) when all of a. sudden a car came out of a side road on the right. The only choice I had was to swerve sharply to my left into the oncoming lane and back into my lane to miss oncoming cars.
With an ordinary hitch I know that we would have lost control and maybe flipped the trailer or the truck over. This did not happen. The truck and trailer responded without fishtailing or losing control.
I am certain that if we had Not Had The Hensley Arrow, we would either be dead or at the very least seriously injured in the accident that would have happened – But didn’t – Thanks to the Hensley.
You may use this letter as you wish
Thanks for the quick reply about my Hensley Arrow sway control hitch. Makes me feel a lot better having assurance from the experts.
And you’re right, Andy and the others at Can-Am are some of the greatest folk to deal with. No complaints at all.
As far as the Hensley Arrow goes I’m amazed at how easily something like the 30 footer follows along behind as if its not even there. The only time I notice I’m pulling a trailer is either starting the rig rolling or climbing up a long hill. Having taken it apart its pretty obvious you guys made a quality unit way back then already. I recommend the unit to anyone that asks about it.
Our test run of 400 miles round trip was impressive and relaxing. After the white knuckles trip of last fall, fighting just to keep my rig on the road when a Semi passed us, I could not believe the difference. I had a string of 6 Semi’s go past without disturbance. GREAT!!
Now I hardly even notice it when a Semi passes us. My wife doesn’t notice it at all. My van even handles better in the wind with the trailer connected than by itself!
Your hitch is well worth the cost to get my family to our destination and back in safety.
I’m pulling a 36′ Dutchman Royal with a 1994 Ford Super van (E350) with 7 souls on board. Thank you for making our travels safe.
In the last two years my wife and I experienced a couple of hair-raising events when our suburban and trailer began to sway violently. The first occurrence was as a result of a semi truck passing us late at night at high speed. We were thrown into a violent sway that covered both lanes. We were literally out of control. The second event was very similar to the first. In both instances it seemed as though a terrible accident was imminent. Fortunately no other vehicles were near us, and ultimately I got the car back under control with no damage other than a bent hitch. It was those incidences, which compelled me to look for a way to control sway. Eventually my search took me to the Hensley Arrow.
Since we began using the Arrow, the problem with induced swaying has been completely eliminated. Big semis passing by at high speed have no effect of any consequence. Realizing, as I do now, the very real potential dangers associated with pulling a trailer that, frankly, are never brought to your attention by the trailer dealer, I would not consider pulling a trailer without the Hensley Arrow.
Thank you for giving my wife and me a renewed peace of mind.
We live in southeast Idaho. If you ever need a testimonial, don’t hesitate to contact me.
I just have to congratulate you on your wonderful product. I received your hitch in the mail and couldn’t wait to install it. As we all are skeptical of a new product, I took my time and installed the hitch step by step. It was easy. Now for the road test. Well let me just say the wife and I were amazed. I think it’s the next best thing to sliced bread and now my wife can drive too with confidence. If you want any more advertising to be done in the Wisconsin Area I would be pleased to pass the word around to every Coast to Coast campground from here to Alaska because we now feel that we could go there with no problems what so ever. The only thing I’d like to add is do you sell new trucks too? HA HA.
Thank you all again.
Have a great summer, as I know we sure will. Happy Campers.
Thank you for your gracious help when we visited your office in Davision.
Since purchasing our Hensley Arrow hitch for our 30-foot travel trailer, we have traveled many thousands of miles around the United States and Canada, driving on freeways, state highways, and numerous back roads. The Hensley hitch has been great in all cases. Sway is not “almost” eliminated—it is “totally” eliminated.
While we normally like to travel back roads, last month we had to make a quick Interstate Highway trip from Albuquerque to Cleveland to visit my mother who was seriously ill. Because we had the Hensley Arrow hitch, I was able to drive fifteen miles per hour faster than I could have with an “old-fashioned” hitch. This got us back to Cleveland a day earlier.
I can assure you that I will never again tow a travel trailer without a Hensley Arrow hitch.
I am as happy with my purchase of the Hensley Arrow now as I was in 2004. I pull a 28′ Keystone Zeppelin probably in the 5000# range with a Jeep Grand Cherokee and never experience sway of any kind. Once to test it out, I made a lane change in a paving zone where they had paved one lane the night before. No problem whatsoever. It has made my towing experience so very comfortable. While the big boys struggle at the campground to park in some tight places, I can, with my short wheelbase tow vehicle, just whip that trailer right into place. As a professional driver, I know that an incident or accident on the road is almost always a collection of errors. Driver error (mine or theirs), fatigue, and road conditions all are contributing factors. The Hensley Arrow gives me one less factor to be concerned with. A towing friend recently told me of his sway “problem” early on in his towing experience, but now that he has the balance down, it isn’t the factor that it was before. He does have a good tow vehicle. But if he has to brake hard and take evasive action of any kind, he can’t have the absolute confidence that I have that he will maintain complete control. The good stuff always costs more. I can’t remember now what I paid for my hitch. But the peace of mind is…. priceless! Thanks for a great product.
WOW – WOW – WOW
I recently purchased a Hensley Arrow. It was the last straw before I sold a beautiful 2007 model travel trailer that was the WORST pulling trailer I had ever pulled. I have been towing trailers for over 40 years. I had tried everything to make this trailer tow correctly………Well, let me tell you, I am keeping the trailer and wouldn’t part with my Hensley Arrow for anything. I have towed this trailer over 6,000 miles this summer and fall and the trailer is NOT for sale now. This is the most amazing product I have ever owned. Yes, you told me it would take a few times to learn the ins and outs of hitching up, but, after a couple of times that became a piece of cake. I recently ordered your wheel chock and used it on this last trip to Florida and it is also HIGH quality like my Hensley Arrow.