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Design
The secret of the Hensley
Arrow rests in its patented converging linkage design. The Arrow allows movement on
the ball in every direction except side-to-side. Side-to-side movement is forced to
go through the linkage system which is one directional. From the trailer side, the
linkage is solid. Pivoting by the linkage must be initiated through the tow vehicle.
The system's design is inherently stable. Best of all, it functions
mechanically, without the use of friction so it exhibits consistent and predictable
behavior regardless of changes in weather or road conditions.


Connecting


Construction
The Arrow is constructed with careful
attention to detail and is continuously checked to see that the highest quality is
maintained throughout the manufacturing process. Made to last as long as you tow,
the Hensley features:
Solid Steel Construction.
Heavy duty spring bars and jacks.
Tapered roller axle bearings, seated in
hardened bearing races, packed with grease, and sealed from moisture.

Corrosion Protection
All main components of the Hensley
Arrow are protected by a powder paint process. Powder paint is the strongest, most
durable paint coating available for equipment exposed to the elements. It's not the
easiest or the cheapest, but it's a luxury we think is consistent with the excellence of
the Hensley's design, construction, and performance.

Safety
The Arrow mechanically locks sway out and
creates an inherently stable relationship between your trailer and tow vehicle.
Uneven road conditions, wind gusts, passing trucks and steep downhill grades can all be
handled with confidence. However, common sense and normal safety precautions should
always be used.

Improving the Quality of Your Towing
Experience
How One Company Guarantees It.
Using a Roadmap to Improve Towing
Experience has shown that trailer sway and loss of control is one of
the single greatest issues facing the trailering community. There are multiple variables
(inputs) which can lead to trailer sway (output). While any single variable may not cause
the average person concern, the number of variables outside of the persons control
requires some consideration. To the degree that these variables are commonly encountered
while towing, and as long as towing is susceptible to these variables, there exists the
likelihood (a statistical probability) of having to withstand the cumulative effect of
several at one time. Focusing on one potential cause is not only unwise, but it serves to
enhance a false sense of security.
For example, many people believe safe towing is simply a matter of
experience. Yet, if someone tows for 20 years without "having a problem," first,
they've been lucky, and second, they have exactly the same amount of experience handling
an out of control trailer as a person on their first trip - zero. (Further clarification
usually shows that what people really mean by not "having a problem" is that
they've never wrecked a trailer.) Quantity of experience must not be confused with quality
of experience. Twenty years of driving a car is not adequate preparation for the Indy 500
unless the quality of accumulated experience is comparable. Towing can be qualitatively
improved only when the majority of variables that cause instability are both understood
and simultaneously neutralized or eliminated.
How You Know When You've Arrived
The Hensley Arrow represents a break-through for the towing community
precisely because it is not an attempt to shore up weaknesses in the conventional hitch.
The Hensley Arrow breaks from a design which is susceptible to variation and re-defines
performance by neutralizing or canceling out many of the factors that cause sway. In this
case, changing one critical factor substantially - the hitch design - does more to improve
the overall quality of your towing experience than when all other factors are focused on
individually.
The bottom line - a trailer absolutely cannot sway whether or
not the load is balanced, a tire falls off, an axle breaks or a semi passes as the trailer
drops off the shoulder of the road. With the Hensley Arrow installed, your trailer cannot
bolt out of control. That's because quality is built into the system from the start and is
defined by performance. Quality is not something declared by an inspector just before the
product leaves the factory. From the customer's standpoint, there's a world of difference
between these two definitions of quality. One is user centered, the other is company
centered. Company oriented quality control measures are necessary but they are not
sufficient to create something which truly meets and exceeds user expectations.
In order to produce an outstanding product, it's important to remember that towing is
still a very human process. As a human process, towing demands equipment which can be used
safely within human margins of error by the experienced and novice alike. The Hensley
Arrow was designed with this in mind, improving the quality and safety of your towing
experience under the multitude of real world conditions you encounter. The fact is,
nothing has ever achieved this level of towing performance and safety, not even a fifth
wheel.
There's no magic involved, it's simply the difference between understanding the
"whole" versus understanding the "parts." So if you've been looking
for a great towing experience, you just found the missing link.
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